COMPANY: HD Supply/Brafasco LOCATION: Burlington, ON


Branch Manager


HD Supply/Brafasco


Burlington, ON


We are one of Canada’s leading construction and industrial supply distributors across Canada. From infrastructure and construction to product training and expert knowledge, we provide customers with the products, services and expertise they need to get the job done. We have one-stop-shop solutions for every phase of the professional project lifecycle in construction, industrial, manufacturing and institutional markets.

We service and support tens of thousands of customers across Canada in a wide range of industries and trades. With 44 walk-in branches across several provinces, a fast-paced distribution centre, and more than 200 employees to support our growing company and its customers, we are proud to contribute to the success of projects across the country.

Build a better life with HD Supply Brafasco:

  • Comprehensive Benefits Package
  • Team Environment
  • RRSP Matching Plan
  • Internal Learning Centre for Career Development
  • Competitive Salary
  • Opportunities for Career Growth
  • Wellness Program
  • Tuition Reimbursement

Working Hours:  Full-time 40 hours (Monday- Friday)

Job Summary:

The Branch Manager will be responsible for sales and operations in one or multiple locations and/or distribution centers. Responsibilities may include financial management, operational performance and analysis, planning and execution, distribution, fleet management, inventory management, vendor management, and leadership, including performance management. Develops customer relationships and ensures satisfaction through operational excellence.

Position Purpose:

  • Lead position for location
  • Directs all sales and operations activities for the location and is responsible for the execution of sales strategy
  • Develops customer relationships and ensures satisfaction through operational excellence
  • Responsible for talent acquisition and development and retention of associates and adherence to company policy and procedure

Major Tasks, Responsibilities and Key Accountabilities:

  • Ensure efficient operations, through adherence to policy and procedure and process excellence
  • Compliance with applicable government regulations
  • Safeguard company assets and associates
  • Ensure appropriate staffing levels to meet service, financial and operational support demands.
  • Effectively utilize training programs to develop sales and operations expertise
  • Initiate and build customer relationships with existing and new customers
  • Act as liaison to functional leadership to ensure customer satisfaction and problem resolution
  • Monitor local market trends, develop and execute strategies to grow local market share and aggressively pursue business opportunities
  • Work closely with vendors to maximize sales and increase profitability
  • Accountable for Profit & Loss and Inventory/Accounts Receivable for assigned location. Achieves Earnings Before
  • Interest & Tax (EBIT), Return on Investment Capital (ROIC) and Return on Sales (ROS) goals

Minimum Qualifications:

  • Must pass the Background Check

Environmental Job Requirements:

  • Occasional heavy lifting as required

Education and Experience:

  • Post-Secondary Education, Diploma or Degree in Business or related field preferred
  • Five (5) + years successful sales and sales operations leadership experience in a customer service and/or related field; industry experience preferred

Preferred Qualifications:

  • Post-Secondary Education, Diploma or Degree in Business or related field preferred
  • Wholesale distribution experience specifically with fasteners an asset
  • Exposure to Six Sigma or other process improvement methodologies an asset
  • Knowledge of customer business needs
  • Knowledge in HD Supply product line and core customers
  • Strong computer skills in MS Office Suite (Word, PowerPoint, Excel) with knowledge of Great Plains an asset
  • Solid budget management and resource allocation experience

Critical Competencies to Drive Business Results:

  • Strong team player with a “can-do” attitude and passion for excellence
  • Exceptional communication skills and well-developed interpersonal skills
  • Strong coaching skills, ability to win trust and respect from team
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential, and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment
  • Strong attention to detail
  • Strong strategic thinking and analytical skills
  • Strong business acumen and sense of urgency
  • Positive attitude, ability to work with a high level of energy and focus
  • Ability to foster an atmosphere of trust and open communication

click here to apply

Please apply via email at or at our office, address mentioned above, or via fax at 416.901.6003

Further Inquiries: Please contact at 416.901.6002, Mr. Ranveet Singh, HR Advisor and Managing Director

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